Secretariat

Management profiles

Bernadette Lewis
Bernadette Lewis
Secretary-General

Bernadette Lewis

Ms. Bernadette Lewis was appointed as the Secretary-General of the Commonwealth Telecommunications Organisation in August 2020. This is a historic appointment as she is the first female Secretary-general in the 120-year history of the CTO. This is indeed a major accomplishment that should encourage women everywhere to strive for the mastery of whatever profession they may choose and especially in science and technology.

Breaking the glass ceiling is not new to Ms. Lewis; she was also the first female Secretary-General of the Caribbean Telecommunications Union (CTU) and she is credited for making the CTU the foremost information and communication technology (ICT) inter-governmental institution in the Caribbean.

A national of Trinidad and Tobago, Ms. Lewis brings to the CTO a wealth of experience in public and private sectors and is knowledgeable in national and regional ICT issues. The 4th Industrial Revolution, the COVID-19 pandemic and its associated financial contagion, is changing the world irrevocably, ushering us into an environment of unprecedented uncertainty. For the CTO, surviving, indeed thriving in this environment will necessitate innovative leadership, a deep understanding of ICT and faith and courage to deviate from the beaten paths of 20th Century thinking to build a 21st century organisation that is relevant and serves its members with integrity and excellence. Ms. Lewis brings these qualities to the CTO.


Dorothy Elangot
Manager HR & Admin

Dorothy Elangot

Dorothy manages the Human Resources and Administration Divisions at the Commonwealth Telecommunication Organisation (CTO)

Before joining CTO, Dorothy worked in various UK government departments including; the Department for Work and Pensions (DWP), Cabinet Office, Department of Culture, Media and Sports, the House of Lords, and the Conservative Party Headquarters.

Dorothy holds a Masters degree in Human Resources Management from Middlesex University, London. She’s also a CIPD Associate member (Assoc CIPD).


Robert Hayman
Manager, Events

Robert Hayman

Robert is Manager of the Events Division, joining CTO in November 2013. He leads on the delivery of the international events programme, creating knowledge sharing and policy influencing events for the CTO membership and the wider telecoms sector.  These global forums include the biennial Commonwealth ICT Ministers Forum and the annual Commonwealth ICT and Telecommunications Forum and CTO Council meeting.

He is responsible for all aspects of programme production, coordinating with speakers, and engaging Commonwealth Ministers, as well as pre-meeting organisation, engaging host countries, member countries, ICT and regulatory bodies, and on-site management and delivery. He is also responsible for delivering online forums for the organisation.

In addition, Robert has membership duties and is Member Account Manager (MAM) for the following Commonwealth countries and territories, liaising with governments from; The Bahamas, Bangladesh, Barbados, Bermuda, Fiji, Gibraltar, Grenada, Guyana, India, Jamaica, Montserrat, Pakistan, Saint Helena, Independent State of Samoa, Sri Lanka, Trinidad & Tobago, Tuvalu, Vanuatu and the UK.

A British national, his previous experience gained in events management, delivering national and international events at the Nuclear Institute as Events Manager, between 2008-2012, and Senior Events Officer at the King’s Fund, during 2012-2013.


Manager, Finance and Pensions

Nikisha Joshi

Nikisha is the head of Finance and Pensions division at the CTO since July-2017. She is certified Chartered accountant and holds degree in Bachelor of Commerce.

She has around 5 years post qualification experience in the field of financial reporting, Budget Preparation and monitoring, System implementation, Audit and assurance, Pension Fund Management, IFRS, Local GAAP, Taxation, Payroll and governance. She has a knowledge of technical tools such as SAP FICO Module, Sage 50 Payroll, Sage 100 Accounts, Quick Books, Tally ERP 9.

A national of India, before joining CTO, Nikisha has worked for different types of organisations such as multi-national companies (Listed as one of the Fortune 500 companies), Public sector Unit, Private limited companies, Service Industry and Audit firm. Her career to date has offered international experiences; working in India, China, the USA and England.


Letang Kekwaletswe
Manager, Capacity Development

Letang Kekwaletswe

Letang is the Manager Capacity Development and Training at the CTO. She is a certified Talent and Change Management Practitioner and certified Quality management systems auditor with ten years of working experience in the field of Human Resources particularly in training and development.

A national of Botswana, she possesses B-Tech Degree in Human Resources Development and National Diploma in Human Resources Management, currently in pursuit of Masters in Organizational Psychology. Former employee of BTC (Botswana) she worked as a Skills Development facilitator/ Trainer since 2007.

Her core deliverables are; talent management, needs analysis, Change Management, Career counselling& management, performance management, On boarding, induction and orientation, training and development, competency assessments, e-learning administration and Quality Management Systems Auditor. She has been instrumental in business project that were geared at optimizing performance and cultivation of high performance culture i.e. retail transformation, convergence of the contact centre, establishment of the wholesale division, Fixed Mobile billing convergence.


Dr Martin Koyabe
Manager, Technical Support and Consultancy Division

Dr Martin Koyabe

Martin is Head of Technical Support and Consultancy division at the Commonwealth Telecommunication Organisation (CTO). He has extensive experience working in the telecoms sector and academia on ICT research and development.

Before joining CTO, Martin was a Senior Researcher/Technical Lead in Information Security with BT, where he worked for over 10 years in various R&D positions within BT Group and BT Technology Services & Operations (TSO). While at BT, he participated and lead several ICT research & development projects (both within and outside BT). Part of his achievements involves developing and down-streaming innovative ICT solutions into BT’s line of businesses; and designing, prototyping and deploying Information Security solutions for BT customers.

In the last two decades, Martin has worked on numerous technical projects in Africa, Europe and US. He was among the first Internet engineers to pioneer the Full-Internet deployment & connectivity in Kenya in early ’90s, while working as the Principal Engineer with African Regional Centre for Computing (ARCC). He is also a technical expert/reviewer for the European Commission (EC) and has published widely in international journals and conferences, and co-invented several patents.

Martin has a PhD in Communications Engineering from Aberdeen University, UK and an executive education in Service & Managing Innovation from Judge Business School, University of Cambridge, UK.